Terms of service
Terms of Service
Last Updated: June 2026
Welcome to Astous Naturals. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By visiting our website and/or purchasing products from Astous Naturals, you agree to comply with and be bound by these Terms of Service. If you do not agree with any portion of these terms, please do not use our website or services.
2. Products & Services
Astous Naturals offers natural hair care, skincare, wellness products, digital products, and related services.
We reserve the right to modify, discontinue, or update products, pricing, descriptions, ingredients, and services at any time without prior notice.
3. Product Information
We strive to provide accurate product descriptions and ingredient information. However, we do not guarantee that all descriptions, images, pricing, or other content on our website are completely error-free.
Colors, textures, and packaging may vary slightly from product images.
4. Natural Products Disclaimer
Our products are formulated with natural and plant-based ingredients. Individual results may vary based on hair type, skin type, genetics, lifestyle, consistency of use, and overall health.
Astous Naturals does not guarantee specific hair growth, length retention, skin improvements, or other results.
5. Allergy & Sensitivity Disclaimer
Customers are responsible for reviewing ingredient lists before purchasing and using products.
We recommend performing a patch test prior to full use. Astous Naturals is not responsible for allergic reactions, sensitivities, misuse, or adverse effects resulting from the use of our products.
If irritation occurs, discontinue use immediately and consult a healthcare professional if necessary.
6. Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, pricing errors, inventory issues, or violations of these Terms of Service.
Payment must be received in full before an order is processed and shipped.
7. Shipping
Shipping and delivery estimates are provided for convenience and are not guaranteed.
Astous Naturals is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances outside of our control.
Please refer to our Shipping Policy for additional information.
8. Returns & Refunds
Due to the nature of our products and for hygiene and safety reasons, all sales are final unless otherwise stated.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue.
We reserve the right to determine eligibility for replacements, refunds, or store credit on a case-by-case basis.
9. Gift Cards
Gift cards are non-refundable and cannot be redeemed for cash except where required by law.
Gift cards may be used toward purchases on the Astous Naturals website and function as store credit.
10. Digital Products
All digital products, including eBooks, guides, downloadable resources, and educational materials, are non-refundable.
Digital products are for personal use only and may not be copied, distributed, resold, reproduced, or shared without written permission from Astous Naturals.
11. Intellectual Property
All content on this website, including logos, branding, product names, graphics, photographs, videos, text, and educational materials, is the property of Astous Naturals and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, Astous Naturals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our products, website, or services.
Our total liability shall not exceed the amount paid for the product or service purchased.
13. User Conduct
You agree not to use our website for any unlawful, fraudulent, abusive, or harmful purpose.
We reserve the right to restrict or terminate access to users who violate these terms.
14. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in that policy.
15. Changes to These Terms
Astous Naturals reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.
Changes become effective immediately upon posting to our website.
16. Contact Information
For questions regarding these Terms of Service, please contact:
Astous Naturals
Email: astousnaturals@gmail.com
Thank you for choosing Astous Naturals. We are honored to be a part of your healthy hair and wellness journey. 🌿✨